NexusDigital
Your trust is our priority

Privacy Policy

Last Updated: November 10, 2026

At Nexus Digital Store, we respect your privacy and are committed to protecting the personal details you share with us. This Privacy Policy explains what data we collect, how we store and use it, and your rights concerning your personal information.

1. Information We Collect

  • Account Details: When you sign up, we collect your email address, display name, and login credentials. For third-party sign-ins (like Google), we receive your public profile name and email.
  • Transaction Data: For processing orders and giveaway claims, we record payment information, receipt uploads, transaction totals, and products purchased.
  • Support & Inquiries: If you send support messages or service inquiries, we save the text of your queries and metadata to assist in answering them.
  • Delivery Coordinates: Since we deliver digital goods directly, we may collect and associate your Discord username or phone number with your order.

2. How We Use Your Information

  • Fulfilling Orders: To verify bank transfers, confirm your digital game accounts or keys, and deliver them to your Discord or email.
  • Customer Support: To respond to messages sent through our support inbox or service inquiry channels.
  • Platform Improvements: To personalize your experience, remember your theme preference, and show relevant products or giveaways.
  • Security & Verification: To prevent fraudulent transactions, spam, and bot abuse (facilitated by services like Cloudflare Turnstile).

3. Data Protection & Sharing

  • Data Encryption: We use SSL/TLS encryption for all network traffic to protect data transit between your browser and our servers.
  • No Third-Party Sales: We do not sell, rent, or lease your personal information, order coordinates, or inquiry logs to third-party marketing companies.
  • Essential Service Partners: We share data only with infrastructure services necessary to operate our website, including Cloudflare D1/R2 and payment verification systems.
  • Legal Disclosures: We may disclose information if required by law to comply with valid legal processes or protect our store's rights and safety.

4. Cookies & Local Storage

  • Authentication: We use local storage (specifically the 'nexus_local_auth_session' key) to keep you signed in on your device.
  • Preferences & Read State: We store local markers (such as read notification IDs) on guest browsers to prevent repeating alerts you have already viewed.
  • Traffic Metrics: We may use light cookies or anonymous tokens to help us analyze store performance, load speeds, and errors.

Have questions about your data?

Feel free to reach out to our team via our support channels.